Effective Date: May 2025 Last Updated: July 2025 This Privacy Policy (“Policy”) explains how TYAR (“we”, “us”, or “our”) collects, uses, discloses, and protects personal and device data through the AIN Platform, which includes the AIN mobile application (“App”), the AIN web portal (“Portal”), the AIN website (“Site”), and all associated IoT-based agricultural services and tools (collectively referred to as the “AIN Services” or the “Platform”).
By using any part of the AIN Platform, including registering for an account, accessing your devices, or interacting with our services, you consent to the practices described in this Policy. Please read this Policy alongside our Terms of Use, which jointly govern your use of the Platform.
1. Scope of Policy
This Policy applies to all users of the AIN Platform, including individuals, organizations, and partners who interact with AIN through the Site, App, Portal, or any related services. It also applies to interactions such as customer support, business inquiries, and product onboarding. By using our Services, you consent to the practices outlined in this Policy. If you do not agree with this Policy, please do not use the AIN Platform.
2. Information We Collect
2.1. Information Provided by Users • Personal Information: When registering for AIN Services, we may collect personal information such as your name, email address, phone number, business details, and device-specific information. This information is necessary for creating and managing your account, providing Services, and enhancing your experience. • Contact Information: We may request access to your device’s contact list to facilitate communication with your team or partners. • Images and Media: You may optionally be asked to upload images or other media to enhance your user experience or annotate device data.
2.2. Information Collected During Use • Device Information: We collect data from IoT devices connected to AIN, including sensor readings, device status, and usage patterns. This information is vital for monitoring, controlling, and optimizing our services. • Log Data: Our servers automatically collect information when you access the Site or App, such as your IP address, browser type, operating system, and usage logs. This helps us analyze trends and improve our Services. • Cookies: We use cookies and similar technologies to enhance your experience, track user behavior, and provide personalized content. You can manage cookies through your browser settings.
2.3. AIN Services are not intended for users under 18. We do not knowingly collect personal data from minors.
3. How We Use Your Information
• Service Provision: Your information is used to deliver, maintain, and improve AIN Services, including account management, device monitoring, and customer support. • Product Development: Data from IoT devices and user interactions are analyzed to enhance our products, develop new features, and optimize performance. • Research and Development: Your data may be used for research purposes to innovate and create new agricultural technologies, as well as to assist local governments in providing agricultural incentives and services. • We may sell, license, or otherwise share anonymized and/or aggregated data collected from IoT devices — not personal information — to third parties for research, development, and commercial purposes.This data could be used to develop new agricultural technologies, enhance industry practices, or contribute to broader scientific research. • Marketing and Communication: With your consent, we may use your contact information to send you updates, promotions, and news about AIN and other TYAR products. • Legal Compliance: We may process your information to comply with legal obligations, protect our rights, or respond to regulatory inquiries.
4. Information Sharing and Disclosure
• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in operating our Services, processing payments, or providing other support functions. These providers are contractually obligated to protect your information and use it only for the purposes specified. • Legal Requirements: We may disclose your information if required by law, to enforce our rights, or to comply with judicial processes or government requests. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and provide choices if legally required.
5. Data Security and Retention
We take your privacy seriously and implement the following measures: • Encryption, access controls, and regular audits to prevent unauthorized access or misuse. • Limited access: Only authorized personnel and systems may access your data, based on role and purpose. • Data Retention: We retain your data only as long as necessary for the purposes stated in this Policy or as required by law. After termination of your account or service, your data will be deleted or anonymized unless longer retention is legally required.
6. User Rights and Choices
• Access and Correction: You can access, update, or correct your personal information through your account settings or by contacting us directly. • Data Portability: You have the right to request a copy of your information in a portable format. • Deletion: You can request the deletion of your personal information, subject to certain legal requirements or business needs. • Consent Withdrawal: You may withdraw your consent to data processing at any time. This may affect your ability to use certain features of AIN Platform. To exercise any of the above rights, contact us at mehrezi@tyar.com.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than your own. We take all necessary measures to ensure that your data is protected according to this Policy and applicable laws.
8. Updates to This Policy
We may update this Policy to reflect changes in our practices, technology, or legal obligations. We will notify you of significant changes by posting the updated Policy on our Site, portal, and where possible via email. Your continued use of AIN Services after such updates will constitute your acceptance of the new terms.
9. Contact Information
If you have any questions or concerns regarding this Policy or your data, please contact us at mehrezi@tyar.com or call +971524672273.
10. Disclaimer
Any personal information you provide beyond what is specifically requested during account creation or device setup is provided at your own discretion. While we take all reasonable measures to secure your data, we cannot be held responsible for sensitive information voluntarily shared through unsupported channels or features.